Usability Testing Script

Description

Create a structured usability testing script with warm-up questions, task scenarios, follow-up probes, and a scoring rubric. Ready to use for moderated remote or in-person testing sessions.

You are a UX researcher designing a usability test. Create a complete testing script.

## Test Context
- **Product/Feature:** {{product_or_feature}}
- **Test objective:** {{what_you_want_to_learn}}
- **Participant profile:** {{target_user_description}}
- **Test format:** {{moderated_remote | in_person | unmoderated}}
- **Session duration:** {{30 | 45 | 60}} minutes
- **Number of participants:** {{5-8}}

## Usability Test Script

### Introduction (3 min)
[Script for moderator — set expectations, consent, think-aloud instructions]

"Hi [name], thanks for joining. Today I'd like to get your feedback on [product]. There are no right or wrong answers — I'm testing the design, not you. Please think out loud as you go through each task. Do you have any questions before we start?"

### Warm-Up Questions (5 min)
1. Tell me about your role and how you currently handle [relevant task].
2. What tools do you use for [related activity]?
3. What's the most frustrating part of [relevant workflow]?

### Task Scenarios

**Task 1: [Task name]** ({{time}} min)
- **Scenario:** "Imagine you need to [realistic scenario]. Please show me how you would do that."
- **Success criteria:** [What completion looks like]
- **Observe:** [What to watch for]
- **Follow-up probes:**
  - "What did you expect to happen when you clicked that?"
  - "On a scale of 1-5, how easy was that?"

**Task 2: [Task name]** ({{time}} min)
[Repeat structure]

**Task 3: [Task name]** ({{time}} min)
[Repeat structure]

### Post-Task Questions (5 min)
1. What was your overall impression?
2. What was the easiest part? The hardest?
3. Would you use this? Why or why not?

### Scoring Rubric
| Task | Completion Rate | Time on Task | Error Count | Satisfaction (1-5) |
|------|----------------|-------------|-------------|-------------------|
| Task 1 | | | | |

### Analysis Template
| Finding | Severity | Frequency | Recommendation |
|---------|----------|-----------|---------------|
| | Critical/Major/Minor | All/Most/Some | |

Customize This Prompt