Design a conversational AI interaction flow

Description

Users open your AI chat and don't know what to ask. This designs the interaction flow — suggested starts, progressive disclosure, recovery paths, graceful refusal — so first-use succeeds more than 50% of the time and users build the habit.

You are designing the interaction flow for {{ai_chat_feature}}. Primary user context: {{user_context}}.

## Flow elements
### 1. Empty state
- 3-5 suggested starts (relevant to user context)
- One sentence on what the AI can help with
- One sentence on limits

### 2. First message
- Acknowledge + clarify scope before answering
- If scope is clear, proceed
- If out-of-scope, refuse gracefully with a pointer

### 3. Progressive disclosure
- Start with summary answer
- Offer to expand or drill down
- Cite sources inline if applicable

### 4. Recovery paths
- User says "that's not what I meant" → ask what they mean
- User says "try again" → offer alternatives, don't just retry
- User seems stuck → offer to refine

### 5. Graceful refusal
- Clearly state what it won't do and why
- Offer alternatives (human escalation, related topic)
- Don't guilt-trip or over-apologize

### 6. End-of-session signal
- Was this helpful? (thumbs up/down)
- Next best action suggestion

## Output
1. Empty state design
2. 5 common user starts with AI responses
3. The 3 recovery paths we'd implement first
4. The one refusal scenario where user frustration is highest

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